Grotta Hotel reviews
99/100
Based on 860 reviews
Guest reviews are written by our customers after their stay at Grotta Hotel.
- Staff
- 99%
- Service
- 99%
- Clean
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- Comfort
- 98%
- Location
- 98%
- Value for money
- 98%
- Recommend to a friend
- 100%
KB - United States of America, 27-06-2022
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Essentially everything. The entire staff was courteous, delightful and always helpful. Breakfast was amazing and delicious. Easy walk into town. Everything was always spotless. And "the best wine in the universe"! Wonderful views from the dining room patio.
We had a little bit of difficulty once getting the hot tub and the steam room hot. But in general the spa facilities were wonderful and much appreciated after a day of walking around town.
JAS - Spain, 27-06-2022
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Staff, good service, excellent breakfast and good coffee.
Everythink was perfect!
James Wray - York, YO268BB - United Kingdom (Great Britain), 27-06-2022
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We absolutely loved our stay at Grotta Hotel. All the staff were absolutely fantastic, always friendly, always available and incredibly helpful and knowledgable. They were particularly kind to our little girl which helped make it a magical experience. It's a lovely location, spotlessly clean with lots of extra surprises which made the stay very special indeed. I would wholeheartedly recommend and can't wait to stay again.
Nothing
SANKARANARAYAN SEETHARAMA - PITTSBURGH - United States of America, 26-06-2022
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Very warm hosts, excellent service from Nicolette and her team. The morning breakfast service is outstanding. Great location overlooking the harbor at Naxos Hora and walking distance to town.
Anonymous, 24-06-2022
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The staff was AMAZING, friendly, helpful and just plain wonderful. The breakfast was fantastic, abundant, delicious, nutritious and beautiful. The view is breathtaking. The pool and hot tub were so relaxing, and the room was perfectly clean and well appointed.
Nothing!
Anonymous, 23-06-2022
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Fantastic staff!
RJ - United States of America, 23-06-2022
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The service here is excellent. Everyone remembers you and is always ready with suggestions of what to do or advice about a good restaurant nearby. The rooms are very nice. Thoroughly clean and have everything you need for your holiday.
There’s really nothing to add. We had a wonderful time. We hope to come back some day!
MB - United States of America, 23-06-2022
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The staff and the location - just lovely!
Wish the room had a little more sound proofing from other guests.
Richard Malz-Heyne - Groß-Gerau - Germany, 16-06-2022
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ST - United States of America, 14-06-2022
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Amazing hotel, location and staff. Not sure how it could be any better. Everyone so extremely friendly and helpful going above and beyond. The room, extra special touches always thought of and hospitality were so appreciated. Thank you to all for a great stay on your beautiful island!
CS - - United States of America, 14-06-2022
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Our favourite hotel stay during our two weeks in Greece. The staff were lovely and so generous. They even sent a car to pick us up from our late night ferry and stayed open to welcome us. The room was very comfortable and the breakfast was phenomenal. The view from the breakfast room patio might have ben the best on the island.
John Graham - 80525 - United States of America, 14-06-2022
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Primarily, the people. The staff were absolutely wonderful. They treated us as if we were their long lost relatives. We received a complimentary bottle of, as they said, "the best white wine in the universe." The breakfast was amazing and delicious. In all our travels to Europe, we've never been offered such a selection. And they were very helpful in finding directions and places to visit on the island. Just a marvelous hotel because of the staff.
I guess if I have to pick something, and this is very minor, I'd suggest some umbrellas for the rooftop patio. The sun gets hot in the afternoon.
Anonymous, 14-06-2022
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The welcoming attitude
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Anonymous, 14-06-2022
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Fantastic service and the very best breakfast buffet I’ve ever had
Nothing
CS - 53175 Bonn - Germany, 14-06-2022
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Nicoletta and her Team are really wonderful! The breakfast is the best in universe.
Nothing
Michael Edward Gerner - Flagstaff, AZ - United States of America, 14-06-2022
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The property is well-designed, stylish and elegantly maintained with an outstanding location. The hotel has a stunning view of the sea, the old town (Chora), and the Temple of Apollo. Breakfast is an absolute delight with a fantastic selection of food and baked delicacies. It is without a doubt the best breakfast anywhere on the island or the Cyclades for that matter. Pride of ownership and execution is palpable at the Grotto Hotel. Staff is very attentive to guest needs and work tirelessly to enhance your stay. Facilities are excellent. I give the Grotto Hotel my highest recommendation. I enjoyed the owner, her dedicated staff, and delighted staying there.
There wasn’t anything I did not like. I would enthusiastically stay there again whatever I am in Naxos. I believe the Grotto Hotel is hands-down the best lodging in all of Naxos town.
JY - Canada, 14-06-2022
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The staff was so welcoming and made you feel like you were a valued guest in their home. Their suggestions on what to see and do was also very helpful. On top of that, the complimentary breakfast was spectacular with a beautiful view to go with it! The rooms were spacious and well appointed with private patio, table and chairs. Drying racks also appeared magically as needed.
Parking was limited for rental cars.
Anonymous, 14-06-2022
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The place is beautiful and so are the people . They were so nice and we loved everything about it.
Nothung
L - Noisy-le-Grand 93160 - France, 14-06-2022
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Location, staff, breakfast, clean and comfortable room.
Nothing.
BESNIER - 10120 SAINT-ANDRE - France, Metropolitan, 01-06-2022
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L'accueil chaleureux et les conseils avisés de Marina et de ses collègues.
Les somptueux petits déjeuners avec des produits faits maison.
Une grande chambre très confortable avec une vue imprenable sur Chora et la mer.
Une propreté exemplaire et méticuleuse
Cet hôtel est exceptionnel. Bravo !
Rien sinon de devoir quitter ce bel établissement
gilbert - 75007 Paris - France, Metropolitan, 01-06-2022
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Everything
Nothing
AMS - Pittsburgh 15218 - United States of America, 01-06-2022
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Very friendly, welcoming, went above and beyond!
Nothing
Anonymous, 05-05-2022
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The hospitality we received at Grotta was wonderful. I can't compare this is to any other experience. They're the best, and I can see why they receive great reviews from other guests. The other highlights are great breakfast, very modern and comfortable interiors, and sauna/jacuzzi.
Sorry to disappoint, I can't think of any.
SCV - Alpharetta 30005 - United States of America, 05-05-2022
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Hospitality. Right up there with Ritz level service.
Anonymous, 04-05-2022
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EVERYTHING. They have the most thoughtful and caring staff of any place we have ever stayed.
Having to leave... so sad.
as - France, 03-05-2022
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un superbe accueil
un super hôtel avec des belles prestations. excellent petit-déjeuner
espace piscine jacuzzi très agréable
literie excellente
le personnel qui est fabuleux
tout était parfait
KH - United States of America, 03-05-2022
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The staff was so kind and interested in our stay. It was like visiting your best friends. Everyone was helpful with ideas and recommendations and they made our stay very relaxing. The room was great with a terrific balcony and unobstructed view of the sea and Naxos Town. You can’t get a better breakfast anywhere. A fantastic value!
I had to go home.
JJM - San Francisco - United States of America, 03-05-2022
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The staff was amazing they even got me a free transfer from the ferry and back. The two ladies at the te emotion were so kind, helpful and just over all excellent. I just wish I could have spent more time at the island. The facilities were supreme and i was even welcome with some wine and cheese pie. Over all I highly recommend this Hotel, and my highest marks for the staff who’s were just plain amazing.
Everything was excellent, no complaints at all.
CD - 38500 Coublevie - France, 03-05-2022
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Un grand merci à toute l'équipe de l'Hôtel : pour le logement, l'intégration des contraintes COVID pour la partie piscine et spa, pour le petit déjeuner maison "the best of the univers" , pour les services (location voiture, les transfert, ...) les conseils pour visiter l'île de Naxos,
Séjour INOUBLIABLE, nous reviendrons !
BS - Marathon 33050 - United States of America, 16-04-2022
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Amazing and helpful staff
Great Breakfast
Beautiful room and view
UK - 10967 Berlin - Germany, 14-04-2022
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Amazing breakfast buffet
Homemade products
Friendly staff
Very clean and comfortable
Nothing
KSO - United States of America, 13-04-2022
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Service was fantastic from start to finish. Any requests are taken care of to the best of their ability. The breakfast is amazing!
KB - United States of America, 13-04-2022
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The atmosphere and staff were SUPERB! Loved the decor and the spa area. The breakfast deserves a special mention, it was absolutely exceptional. The homemade pies and pastries were amazing. This is a special little corner of Naxos one should not miss!
GP - France, 13-04-2022
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- welcome and efficiency of the staff
- Breakfast: large buffet with variety of homemade cooking
- Location closed to port and old city
- Swimming pool and SPA in the hotel
TD - Hoover Alabama 35226 - United States of America, 13-04-2022
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Hotel Grotta had wonderful views of the Acropolis, the beautiful church courtyard, it was convenient to shopping and restaurants, and was in walking distance to everything. The restaurant upstairs served us an exquisite 6 course meal as we starred at the lite up Acropolis. The staff in the restaurant and at the front desk could not have been more helpful during our stay. We tried to stay here on our return from Santorini but it was full.
Nothing
AT - HOUSTON - United States of America, 31-03-2022
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The hotel is amazing , great location, fantastic staff and the breakfast buffet is to die for.
DV - Germany, 31-12-2021
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We stayed twice in one holiday at the hotel, because we enjoyed it so much to be there. The atmosphere is very warm and welcoming, the staff is always friendly and cheerful and cared immediately about everything we asked for. The rooms are very nice, comfortable and well equipped. The breakfast is great and definitely the best we ever had in a hotel. (Probably the best of the universe, Nicoletta! :0))
We also liked that the hotel is located nearby, but not directly in the center of Naxos town. It is much more quit there and you can enjoy stunning views over the bay and watch the sunset from the rooftop of the hotel.
We experienced Hotel Grotta as an oasis of wellbeing and are looking forward to stay there again!
EP - France, 20-11-2021
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Excellent staff. Wonderfull breakfast. Exceptionnel bien.
SS - Denmark, 20-11-2021
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“Unforgettable family hospitality. Wonderful location & food. Gluten/Celiac safe!”
This wonderful, family run hotel has been my best Naxos memory since 2017. Such a warm greeting & thoughtful/caring attention each trip. Like meeting old friends & new family, even from my first visit.
Nice, spotlessly clean rooms. Pretty garden view & shower I’d like to take home! Complimentary, prompt & friendly airport/port transport both directions.
The location is on a breathtaking hilltop with view of the Unfinished Temple of Apollo, aegean sea & scenic path leading to the town. Spectacular roof view & stunning postcard-window view from the dining/breakfast room. Beautiful, peaceful & quiet.
Gluten/dairy issues? I have a severe gluten allergy +dairy, which they understood perfectly from their own family. Their breakfasts & dinners were wonderful, with complete trust re. my allergies. And…their family-made white wine is sooo good!
I love Grotta Hotel! & look forward to my next visit. I would whole heartedly recommend to everyone.
I loved everything! Only leaving was sad
MTP - United Kingdom (Great Britain), 14-11-2021
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The staff are efficient, friendly and care about what they do, which makes for a very pleasant stay.
Nothing at all!
T - Ermont - France, 13-11-2021
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Tout est appréciable dans cet hôtel: l'accueil très chaleureux, les chambres spacieuses et impeccables, l'espace spa, les petits déjeuners aussi bons que généreux. Nous sommes ravis de notre séjour si bien que nous l'avons prolongé. Tous ces services pour un prix très raisonnable.
leen v bree - Vlaardingen - Netherlands, 12-11-2021
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The hospitality and the view
to leave
NIKOS DROSOS - ΣΑÎÂÂΤΟΡΙÎÂÂΗ - Greece, 11-11-2021
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ΤΟ ΠΡΩΙΝΟ ΗΤΑΝ ΕΞΑΙΡΕΤΙΚΟ ΚΑΘΩΣ ΚΑΙ ΤΟ ΠΡΟΣΩΠΙΚΟ ΠΑΡΑ ΠΟΛΥ ΕΥΓΕΝΙΚΟ ΚΑΙ ΠΟΛΥ ΦΙΛΟΞΕΝΟ..
FL - - France, 11-11-2021
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The best staff (fantastic, dynanmic, professional)
the room... don't hesitate to book the see view
the breakfast, homemade, local and succulent
just perfect!
FS - 3074 Muri - Switzerland, 11-11-2021
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super nettes Personal. schönes Zimmer mit fantastischer Aussicht
Tolles Frühstück
wir haben uns einfach total wohlgefühlt
Massonneau - 84000 Avignon - France, 11-11-2021
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Tout était parfait, les petites attentions en arrivant (un aperif avec un verre de vin), l'accès à la piscine, les petits déjeuners, la bouteille de vin offerte, les gâteaux tous les jours dans la chambre, tout le personnel était très très agréable
Rien, tout était parfait
Anonymous, 11-11-2021
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Location , decor, service
Nothing
MO - Saint Paul, Minnesota 55101 - United States of America, 11-11-2021
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The staff: all wonderful, especially Nicoletta and Marine.
The complimentary transfers to and from the airport.
The welcoming glass of wine and delicious nibbles.
We liked everything - there was nothing to not like
Anonymous, 11-11-2021
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helpful staff, great breakfast, great value
Anonymous, 11-11-2021
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Theodore Spanos - Phoenix 85054 - United States of America, 07-11-2021
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Beginning with being picked up at the ferry port to being served mezes and wine while waiting for our room, Nikoletta and Marine were there every step of the way. To ensuring that our breakfast was top notch, to having snacks in our room every day and ensuring that we had plenty of gluten free options for our dietary restrictions. They were instrumental in guiding us on what to see on the island to ensure we got the most from our stay. Due to weather, our ferry to our next island was cancelled and without hesitation, we were able to stay in our same room for an extra night. Ending with help rebook our next ferry and hotel and driving us to the ferry port. It was an extremely pleasant stay and we cannot say enough about the kindness and professionalism of the entire staff at Grotta. Nikoletta and Marine, will definitely see you again.
I would have to honestly say that there was not anything I would change. Our stay was one of the best we have had during all of our European travels.
JH - San Juan Capistrano - United States of America, 03-11-2021
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I liked the staff very much, all of them were very pleasant and helpful. I would especially like to commend Nikoletta and Marine for their outstanding service and cheerful personalities. I also really liked my room (spacious and great view), the artwork displayed throughout the hotel, the location, and especially the delicious and abundant breakfast!
There was nothing I didn't like, all was perfect.
Anonymous, 03-11-2021
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The people. They live what they do, and it shows.
RR - France, 03-11-2021
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Everything 30mn
Only 30mn for the pool and spa
Anonymous, 03-11-2021
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LMC - Kennett Square - United States of America, 03-11-2021
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The heartwarming staff and their friendliness. Use of the sauna , steam room and jacuzzi every night was also a huge plus. Room decor was very thought out. Plenty of plugs for devices on both sides of bed. Reading light was perfect. Having a refrigerator was nice and the hotel even left treats in our room. Welcome drink was also very much appreciated after a long ferry ride. This hotel was awesome!!
Can’t think of anything I didn’t like.
ISAMBARD ALAIN - 59190 HONDEGHEM - France, 20-10-2021
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Very good hotel. Very good staf... Very good breakfast. Welcome drinks... The views of the sea...
Nothing
SC - United States of America, 19-10-2021
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The service and hospitality was outstanding. We were treated like family by all the staff. The breakfast was so plentiful and delicious and the location was great, as we could walk to the old town. Beautiful view from our balcony!
Having to leave!
Betty VERGER - - France, Metropolitan, 17-10-2021
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Staff are so awesome!
It's the best hotel in the universe, you know
Nothing at all
Anonymous, 16-10-2021
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Loved the breakfast, friendly staff and lovely atmosphere.
Anonymous, 14-10-2021
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Small, personal feeling. You could tell that the staff cared
Anonymous, 14-10-2021
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The staff are friendly and helpful. The hotel is very nice and clean. They offer free breakfast.
The air conditioning in our room was on high, but it wasn't blowing out cold air so it was very warm in our room at night.
Anonymous, 14-10-2021
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The staff, location, breakfast were all phenomenal! We cannot wait to come back.
Nothing.
Jeffrey Schechter - Calabasas - United States of America, 14-10-2021
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Everything....but especially the service!
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FERMIN DEL RIO CANO - 28007 MADRID - Spain, 14-10-2021
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Anonymous, 08-10-2021
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Super friendly and welcoming staff - Amazing!
Pierre Champion - 2740 Moutier - Switzerland, 05-10-2021
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Anonymous, 05-10-2021
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Everything (almost)
Evening restaurant need to be improved.
PF - France, 30-09-2021
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Breakfast is excellent, with a great choice. Staff is very efficient and always ready to answer or to help. Nice view on Naxos (for rooms with sea view).
Kevin Dunleavy - Key West 33040 - United States of America, 23-09-2021
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The staff was incredibly pleasant and helpful. The home cooked breakfast was out of this world! Excellent value, an easy walk downtown but in a quiet area above the sea.
The only think I don't like is that I'm not there anymore. Really, it's that perfect!
DM - United States of America, 23-09-2021
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Everything about the hotel and hospitality received is amazing - the breakfast is incredible, and the rooms are spotless. The location of the hotel is probably the best on the island. On a cliff overlooking the Aegean.
Anonymous, 23-09-2021
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CG - France, 21-09-2021
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Kindness of the staff
Amazing breakfast
Great localisation
Comfy beds
Nothing
Marzia Zaltieri - Bergamo 24128 - Italy, 15-09-2021
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Rooms very nice and clean, the service very good and breakfast is very delicious!
Barry Mann - Bronx - United States of America, 14-09-2021
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Nice breakfast, friendly staff
SS - London - United Kingdom (Great Britain), 14-09-2021
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An amazing hotel. Very friendly staff provided excellent service throughout. The room was very clean and comfortable. Location was convenient with a great view from the restaurant. The best part is the breakfast - worth a stay here for breakfast alone!
There is nothing not to like.
IN - Italy, 09-09-2021
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Kindness of the staff, comfort of the room, location
Anonymous, 09-09-2021
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- family atmosphere with great hospitality
- large breakfest buffet mainly homemade and with local delicious greek products
- well located - close to the city center and the port.
nothing special on the negative side
RF - United States of America, 09-09-2021
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Fab breakfast, wonderfully kind and attentive service
Sarah Le Du - paris - France, 09-09-2021
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We loved our 2 nights stay at the grotta hotel and we wished we would have stayed for longer !
The team running is the nicest and go above and beyond to make you enjoy your stay in Naxos.
The breakfast is AMAZING (homemade delicious food)
The rooms are cute and clean.
Thanks for this wonderful stay !
Not staying long enough !
Anonymous, 09-09-2021
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STAFF
NOTHING
Anonymous, 09-09-2021
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EVERY THING
NOTHING
Alberto Papa - Lurago d, 07-09-2021
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Colazione,pulizia e gentilezza del personale
DN - France, 04-09-2021
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L'accueil, le service et la gentillesse du personnel, l'emplacement (à 5mn à pied du centre en passant par le front de mer) et la vue imprenable sur la mer, les chambres et la vue depuis le balcon, le petit déjeuner, l'espace piscine : tout était super ! Nous avons passé un excellent séjour dans cet hôtel que nous recommandons fortement !
Rien.
Anonymous, 03-09-2021
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RRP - Spain, 03-09-2021
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All
Some neighbors are gossiping infrot of the hotel.
LE COURTOIS PATRICK - 06400 - France, 03-09-2021
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Dimitris Konstantilieris - - United Kingdom (Great Britain), 01-09-2021
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Best breakfast I’ve ever had. The rooms are super clean with beautiful and calming materials. The staff is lovely and super helpful and made our stay perfect.
J - France, 01-09-2021
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Very warm and kind welcome by the staff. The breakfast is remarkable by the number of pies proposed.
Very good location oit of the center of Chora which is 5 mn by walk.
The hotel has been very recently refurbished, with a small spa area.
We had a room with a sera view but at the ground floor, which was a bit restricted. Ask for the rooms at the first floor.
You may take the breakfast outside but in such a case, you are in front of the cars parked in the street and belonging to the clients of the hotel. Providing another parking area would be great.
Kara Page - Wilmington - United States of America, 31-08-2021
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I loved the place! The family running it was wonderful, the food was excellent, the courtyard was beautiful, the views were amazing.
Anonymous, 31-08-2021
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Location, hospitality, clearness, facilities
That I was charged for a Greek coffee.
Anonymous, 30-08-2021
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Very helpful, professional and friendly staff.
KONSTANTINOS PANAGIOTOPOULOS - CHALANDRI 15231 - Greece, 30-08-2021
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Room view
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Nothing
QR - France, 30-08-2021
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A very good place with a warm welcome that really make you fell like home.
AD - Switzerland, 30-08-2021
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The hotel is excellent, perfect location, nice, comfortable and clean rooms, staff goes the extra mile and breakfast is jus amazing.
I recommend 100% this hotel.
Michael SLAVID - Edegem - Belgium, 25-08-2021
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Everything: great location, magnificent rooms (if possible go for a sea view room!), warm and extremely friendly hospitality and - last but not least - a mouthwatering buffet breakfast included which is simply amazing!
YM - Italy, 25-08-2021
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the kindness, the cleaning, the breakfast, the services, the position and the view!!
nothing
Francesca Smithwick-Driver - Manhattan Beach - United States of America, 09-08-2021
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Food, service and accommodation exceptional.
Nothing .
G - France, 07-08-2021
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The place, the staff, terrasse spa
Adele Cappelluzzo - - Italy, 06-08-2021
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Everything
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CHRISTINA NOUSKA - EDESSA 58200 - Greece, 05-08-2021
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Καθαρό και όμορφο!!! Εξαιρετικό προσωπικό, τέλεια τοποθεσία!!!!! Ήταν όλα υπεροχα και θα το προτιμήσω ξανά!!!!
md - United States of America, 05-08-2021
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Everything about this place is just WOW. This hotel was THE BEST experience I have ever had with any hotel stay in my life. The owner and the staff are so awesome. They treat you like a king.
The free breakfast is so amazing that I will pay 20 euros just for that.
The hotel is located on a hill just 5 min away from town. You can watch awesome sunset while sitting on the cushy furniture right outside their hotel while sipping your favorite cocktail.
PT - Greece, 05-08-2021
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Breakfast, it was very clean, very friendly staff and eager to assist, location was great, small spa was the cherry on top!
Anonymous, 04-08-2021
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RM - Germany, 03-08-2021
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b - France, 02-08-2021
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the warm welcome
the good advises for the visit of the island
the wonderful and varied breakfasts
FB - 22765 Hamburg - Germany, 30-07-2021
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Very personal atmosphere. It felt like visiting family. The staff was always more than friendly with no exceptions. The breakfast was extraordinary.
Only one thing: The coffee from the machine is only second best...
CI - Westlake OH 44145 - United States of America, 29-07-2021
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Everything
alain carriere - clichy 92110 - France, 29-07-2021
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Anonymous, 29-07-2021
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Anonymous, 29-07-2021
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The hospitality was incredible. From the huge breakfast every day to the staff making us feel like family with local recommendations to the surprise gifts in our room, everything was perfect! The room itself was clean, spacious, and comfortable with a huge patio overlooking the ocean. We 100000% would stay here again!
M - France, 29-07-2021
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The staff was extraordinary and very helpful. Breakfast was composed of fresh products served in large quantities.
Rooms were confortble and clean. The spa was welcomed. Evrything was perfect, We thoroughly enjoyed our stay and would certainly come back without any hesitation. We stongly recommend Hotel Grotta.
B - United States of America, 29-07-2021
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Everything was beyond excellent. Staff, accommodation, food. Best hotel I've ever stayed at. Will recommend to everyone.
Anonymous, 22-07-2021
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HB - Switzerland, 20-07-2021
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Wonderful breakfast
Amazing hospitality
Clean and modern, great views.
We love the Grotta!
Nothing
Anonymous, 20-07-2021
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Stephanie Couitt - Paris - France, 15-07-2021
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Nicoletta was a fantastic hostess; warm, kind, funny. We loved her! Breakfast was delicious and filling. The place is clean and cozy. A great library. A beautiful view! Overall, we were so happy to have stayed at the Grotta Hotel; we wish we could have stayed longer!
The court yard isn't so private, you can hear your neighbors. We wished it could have been a bit more secluded but otherwise, no complaints.
SL - 38100 Grenoble - France, 15-07-2021
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Anonymous, 15-07-2021
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Everything - especially Nikoletta and the team. And breakfast! Have already recommended several times ( stayed 4 times over the years).
You can show my profile as Maureen LIDDELL, Scotland ( that wasn’t given as an option)
Nothing
Anonymous, 15-07-2021
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ADM - United States of America, 14-07-2021
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Incredibly warm and hospitable service, welcoming us with a glass of wine upon check in. Every time we returned to the hotel each day, they made us feel very welcome. Also, great location, less than 10 minute walk from town and all its services. Superb breakfast
Everything was stellar.
NN - San Diego - United States of America, 14-07-2021
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Breakfast and staff were amazing!
Nothing
QR - France, 09-10-2020
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Everything is perfect but above all the kindness and the welcome are incredible.
SD - Germany, 30-09-2020
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Everything!!!
Especially the breakfast
Nothing!
AF - Amsterdam - Netherlands, 30-09-2020
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Amazing breakfast and friendly staff (Nicoletta). We loved our little patio and the view of the sunset. We hope to return again next year :)
Nicos Savvides - Limassol 4044 - Cyprus, 30-09-2020
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Everything was above our expectations. Beautiful location fantastic decoration fabulous breakfast amazing people professionals Niki & Marie with there personal touch, we will recommend it to all our friends. I don't like to be anonymous.
Regards
Nicos Savvides 00971566868301 or ±35799649154
As above everything
Anonymous, 29-09-2020
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5* service. Great location. Amazing breakfasts.
Leaving (But we came back 3 days later for another week)
Anonymous, 29-09-2020
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MC - France, 29-09-2020
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The homemade breakfast was the best
My room wasn't really quite
vk - Netherlands, 29-09-2020
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Excellent stay with wonderful staff and fabulous breakfast
nothing
Anonymous, 29-09-2020
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emma goldman - London - United Kingdom (Great Britain), 29-09-2020
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Everything It was spotlessly clean, for a start, and the service was absolutely wonderful. The staff are just gorgeous. So helpful and lovely in every way. I could not recommend this hotel highly enough.
N/A.
WALLET - 74940 ANNECY - France, 29-09-2020
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AMAZING spot!
Welcoming staff.
Great breakfast INDEED
NO - Chapel Hill, NC 27516 - United States of America, 03-12-2019
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This was easily our favorite place in Greece. Beautiful location, lovely rooms and furnishings, great views, spectacular breakfast, and absolutely extraordinary hospitality. We were truly welcomed here and were comfortable from the moment we arrived.
We didn't like that we could only stay for a few nights. Next time, we're going to stay much longer!
MD - Watertown - United States of America, 24-11-2019
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Great breaklfast
CW - United Kingdom (Great Britain), 24-11-2019
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Everything!
Amazing staff, beautiful location and fabulous facilities, loved it!
Nothing
MJB - Bridport - United Kingdom (Great Britain), 23-11-2019
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The friendly welcome. The helpful staff. Everything was extremely good.
I liked it all.
Anonymous, 22-11-2019
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Very very lovely stay early November!!
Great service they arranged for us the rental car brought directly to the hotel. Old town and port max 10 minutes walk and what a beautiful view to the Appollon monument
Thanks for everuthing especially for my husband very nice souvenir for his 50th birthday❤❤
Nothing
AB - France, 21-11-2019
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Very nice hotel in Naxos.
Perfect staff.
Amazing breakfast.
The place to stay in NAXOS !!
everything was perfect !
DB - United States of America, 21-11-2019
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The friendly staff. The breakfast buffet was excellent.
ajt - United States of America, 20-11-2019
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Great breakfast buffet, clean and comfortable room with a modern bathroom and great harbor and sea views. Staff friendly and helpful.
Randall Pinson - Farmington 84025 - United States of America, 20-11-2019
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So clean and the food in the morning was amazing but nothing was as spectacular as the service at the hotel!!
Renate Muhina - Wokingham - United Kingdom (Great Britain), 20-11-2019
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Everything. Staff and the place was amazing. If I ever going back to Greece, I will make sure I return to the hotel Grotta atleast for night.
AY - United States of America, 20-11-2019
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Everything was great. Everyone made us feel so welcome. The breakfast buffet was the best I've ever had.
Amazing location. Immaculate cleanliness. Best hotel I've ever stayed in.
Chris Milewski - Oregon 53575 - United States of America, 14-11-2019
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This was one of the most amazing places we've ever stayed. The staff was so incredibly helpful and made every effort to make us feel special. The location and views were top notch. The food....oh my, so damn good!
We'd stay there every single time if we go back to Naxos again.
Nothing at all. It was simply perfect.
Daniel Bollinger - 3035 Frieswil - Switzerland, 14-11-2019
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MA - Old Saybrook, CT 06475 - United States of America, 14-11-2019
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Loved everything about the hotel. The staff, especially Nicolette, were amazing, the food, the ambiance, location were all superb. The hospitality and warmth were something I’ll never forget. Just an amazing experience
Nothing
CAUCHOIS - - France, 14-11-2019
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Parfait! Gentillesse de nos hotes, vue top, repas et petit dej extra, piscine, sauna, hammam génial...et des petites attentions
RH - United States of America, 14-11-2019
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Best breakfast in the universe! We loved Marine and Nicoletta. The view of the Portara from our room was stunning. We loved every single thing about this hotel.
Nothing!
MB - Le Mans 72000 - France, 14-11-2019
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The welcome, the exceptional breakfast, the location...... we travel a lot and it's an excellent hotel that we recommend without hesitation!
Nothing!
Stepan Zraly - London - United Kingdom (Great Britain), 14-11-2019
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You can say it was customer service ,but it was the friendly approach of people who are working there .I never seen such a nice approach to the clients of the hotel .And of course the morning buffet was amazing .But even the litle gesture like piece of cake in the room which I love very much .I have to say it was really nice experience Thank you .We will come back
DH - Newport 4020 - Australia, 12-11-2019
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Ever aspect of the hotel and our stay was lively
Nothing
MF - - France, 12-11-2019
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The breakfasts are heaven on earth ! Congrats because we can see there is a real work behind it.
Everybody is ao nice and our room was cosy.
Thank you !
The fact that we had to leave at some point ... :,(
Anonymous, 12-11-2019
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The service and the staff were superb
Nothing not to like.
Anonymous, 12-11-2019
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Incredible service and people will be back!!
Anonymous, 12-11-2019
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Fabulous stay recently. Such a wonderful staff and the breakfast was truly memorable. Highly recommend!
FdG - Switzerland, 12-11-2019
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very cordial and efficient staff
CaCJ - FORT MYERS - United States of America, 12-11-2019
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From our first step into Grotta we felt like it was our home. We were welcomed with smiles, a glass of wine and home made bakery goods to start our day. Our room was ready, we unpacked and began our day exploring Naxos. Colletta is a perfect host and has established a working staff to make anyone's stay an excellent journey. As well, their breakfast SPREAD enabled us to explore the TASTES of Naxos, what an awesome wake-up call! Thank you, Grotta!
Anonymous, 07-11-2019
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Fabulous staff; warm and welcoming; ultimate in guest services; perfect location; best breakfast in the universe!
We loved everything about Hotel Grotta!
Anonymous, 05-11-2019
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CHG - United States of America, 01-11-2019
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EVERYTHING!! Friendly and caring staff. They make you feel as though you are family. Facility was clean. Homemade breakfast DELICIOUS. Knowledgeable. Made great suggestions to enhance our stay.
N/A
CM - United States of America, 30-10-2019
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LM - United States of America, 29-10-2019
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We loved the view, especially at sunset. Breakfast was very generous in the variety of dishes. Dinner was also excellent with a decent selection of wine and cocktails. Although the walk uphill from town was a slog it really wasn’t too far. We definitely would stay there again. Also, we appreciated the free transfers to and from the airport. And the staff was super friendly and eager to help with anything we needed.
Nothing.
AM - Australia, 29-10-2019
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Philippe JORIS - PEPINSTER - Belgium, 29-10-2019
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All et particulièrement l’accueil de Marine qui parle le Français
Nothing
bV - United States of America, 29-10-2019
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The staff went out of there way to make us feel welcome.
From the welcome drink and snack when we arrived, to the front desk service helping us make arrangements, to the outstanding breakfasts. I can’t say enough about our stay here. We were picked up from the ferry port and it was complimentary. And so many sights were in walking distance, rooms were clean and comfortable. Would stay here again for sure.
Anonymous, 29-10-2019
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I absolutely love this hotel and the staff. They are so welcoming and really make it personable. My husband said it’s the best service he has gotten. Highly recommend this place. View is excellent of the Hora.
NOTHING!
LL - United States of America, 29-10-2019
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Amazing breakfast every morning and you're treated like family!
Nothing really stands out as a problem.
Anonymous, 16-10-2019
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AMG - United States of America, 16-10-2019
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The staff were extremely friendly and helpful. The food was excellent.
I can not fault this hotel at all!
Gerard Moyles - County Galway H91VH9V - Ireland, 16-10-2019
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EM - Ireland, 10-10-2019
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The most wonderful, kind, helpful and cheerful staff made our stay at Hotel Grotta a holiday to remember. And yes it is definitely the "best breakfast in the universe"!
The setting, the ambiance and the food are second to none and we will definitely be going back for more!
Absolutely nothing to dislike!
SC - United States of America, 08-10-2019
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The location was perfect - just a short walk from the Old Town area. The hotel’s public rooms as well as the guest room were spotless. The breakfast spread was amazing also. However probably the best part of Hotel Grotta is the staff. Everyone made us feel so welcome from the minute we walked in the door and were handed a welcome drink and snack until we checked. One of the best hotel experiences in our travels throughout the years!
Not a thing!
EM - United Kingdom (Great Britain), 08-10-2019
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The service was 100% excellent - friendly, welcoming and professional. The rooms were beautiful and the bed extremely comfortable.
There was nothing I didn't like about this hotel. An absolute pleasure to stay here.
Cynthia L Ramsey - MORGANTOWN - United States of America, 08-10-2019
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This was an amazing hotel with an amazing staff! They went way out of their way to make our visit a 5 star experience from our arrival/ pick up at airport, arrival at the hotel and whisked away for a bite to eat and a drink while they took our bags to our room, to the over the top breakfast spread in the morning. The views were great too!
visit was too short :)
K&SK - United States of America, 04-10-2019
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The wonderful staff led by the amazing Nikoletta! The beautiful rooms, nice views,proximity to the port.
We loved everything!
Anonymous, 04-10-2019
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The persons are very kind and the position is very good
NlC - Canada, 01-10-2019
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Everything was just perfect. Very clean, beautiful hotel; staff is just amazing - very friendly and helpful, you get a feeling that you came back to see your old good friends. Amazing breakfast buffet with so much variety of delicious and very Greek food; great coffee and cheeses. Location is within walking distance (10 min) to the town center waterfront but you do not hear the hustle and bustle of the vacation crowd. I will definitely go back to Naxos and stay at this hotel The price is very good for the quality of service and amenities.
n/a
JR - ROBINA, QLD 4226 - Australia, 01-10-2019
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Loved the breakfasts, friendly staff that couldn't do enough for you. Nice modern rooms. Great welcome drink and pie on arrival.
Nothing
M - France, Metropolitan, 30-09-2019
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Gentillesse du personne, confort, la vue et le buffet du petit déjeuner
Philippe JORIS - PEPINSTER - Belgium, 30-09-2019
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Anonymous, 30-09-2019
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TG - United States of America, 26-09-2019
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The staff were all so warm and welcoming. The breakfast was an amazing spread everyday. I would highly recommend this hotel.
OLM - France, 25-09-2019
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The staff , thé food, apeacfull place
I do recommence
Nothing
PP - Jersey City - United States of America, 23-09-2019
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The staff was so amazing! The location, food, cleanliness, all perfect!
MR - Larissa, 41222 - Greece, 22-09-2019
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Renovated - Modern deisgn
Location, very close to Naxos town
Cleanliness
View from the room
Balcony
Amazing breakfast
Staff was very warm and friendly
Compact room
C - HOUSTON, TX 77056 - United States of America, 19-09-2019
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Everything except...
the tiny bathroom and ... the coffee :(
Anonymous, 19-09-2019
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Lovely hotel, fabulous and kind owners and staff
ROUAIX Pascal - TOULOUSE - France, 18-09-2019
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Amazing place, very close to Naxos town.
Staff very nice, good services.
A pool could be appreciate.
G - Toronto - Canada, 17-09-2019
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Certainly the breakfast was a highlight, as well as the very hearty welcoming. This is my second time staying at this hotel and I continue to hold that in fond memory.
Massimo Di Luca - - Italy, 17-09-2019
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The location, the courtesy and friendliness of the staff and the excellent breakfast
Our sea view room was slightly small. Little space to store clothes
STEFANELLI - 35127 Padova - Italy, 17-09-2019
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Tutto
Niente
VA - Australia, 16-09-2019
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Welcome on arrival with a refreshing drink and home made snack.. Amazing breakfast.
Owners and staff treated you like family.
Beautiful room with a great view.
Loved my stay at Hotel Grotta.
CB - Ireland, 16-09-2019
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The best hotel breakfast - EVER.
So welcoming, as usual.
Great value.
Facilities are excellent - especially the pool/spa area.
Anonymous, 13-09-2019
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The owners are the kindest, most gracious hosts. The breakfast is spectacular.
Anonymous, 12-09-2019
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Anonymous, 11-09-2019
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TW - Phoenix - United States of America, 11-09-2019
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This was the best hotel we have ever stayed at. When we arrived, their shuttle driver picked us up at the ferry, carried in all our bags, and the hotel staff gave us a warm welcome with welcome drinks and a snack. It was so nice after a long travel day. Our baby cot was already set up in our room so we could go straight to bed. Each morning there was a huge, delicious and freshly made breakfast. They also left a snack in our room each day, and even left a book for our baby. The amenities were fantastic, and the view of the sunset is spectacular. I wouldn't stay anywhere else!
Nothing
in - France, 10-09-2019
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Lovely room -- comfortable bed, spotlessly clean, spacious, nice lighting and decor.
Absolutely amazing breakfast! Dinner also excellent.
The friendliest, kindest and most helpful service in any hotel.
The sun roof.
The views.
This is seriously one of the best hotels I've ever stayed in.
CK - KOZANI - Greece, 10-09-2019
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VS - Australia, 05-09-2019
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The friendliest staff we have ever met at a hotel. They went over and beyond. The breakfast was like no other a banquet of taste sensations and a view to die for
Loved everything!
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Sabine Callaris-Schaf - Paris - France, 03-09-2019
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I love everything at the Grotta : beautiful room and view, fabulous breakfast (varied, enormous, home made), very good dinners with a view, and above all the people working at the hotel : you feel like you're part of the family. I've never felt that in any other hotel I went to. Bravoooooo !
Nikoletta Charalambous - NICOSIA 2414 - Cyprus, 03-09-2019
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All!!!!
Anonymous, 03-09-2019
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Decoration is very nice, al the same time it was super clean. The staff are fantastic. Everything was perfect.
Anonymous, 31-08-2019
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The breakfast was amazing.
GEORGIOS CHRYSANTHOPOULOS - ATHENS 10435 - Greece, 30-08-2019
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Εξαιρετικη εμπειρια διαμονης σε ενα χωρο οπου δημιουργουνται ομορφα συναισθηματα μοναδικες εικονες και υπεροχες αναμνησεις!!!
Το ξενοδοχειο και το προσωπικο δεν σου αφηνουν περιθωρια για κατι αρνητικο !!!
Anonymous, 29-08-2019
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Manuel Forlini - Sannazzaro de, 29-08-2019
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everything was excellent! The breakfast and the staff were Amazing!
absolutely nothing
Anonymous, 28-08-2019
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Anonymous, 28-08-2019
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The accommodation, Breakfast location
Staff..everything
Anonymous, 28-08-2019
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Staff, courtesy, location and all.
Too small available parking area, only handmade Jams but too special.
Anonymous, 26-08-2019
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Nice, comfortable room, very clean, very helpful staff, good location & views, good breakfast buffet
MW - Hampton - Australia, 26-08-2019
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Hotel Grotta has to be one of the best hotels I’ve stayed at in Greece. The owners and staff are delightful and welcoming, the breakfast spread is Amazing, and the rooms very comfortable with an excellent bathroom. The location is perfect for a peaceful stay, and just a short walk (5 mins) to the town Centre. Also a great cake shop is nearby for coffee :)
I needed a massage and the owner helped arrange with a local English-speaking physio. I would definitely recommend this hotel and return!
Liesbet Peers - 2018 - Belgium, 21-08-2019
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It is a wonderful hotel , extremely niice wielcome from the owners!
Helen Kindis - Sydney - Australia, 21-08-2019
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The Grotta was fantastic. The service was great. The rooms were clean and beautiful. The breakfast would have to be the BEST we have ever had while traveling. Nothing was to difficult for the staff at Grotta Hotel.
Absolutely nothing
DF - Canada, 21-08-2019
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The service was amazing. The staff was very courteous. The breakfast was very good, very generous.
I would definitely go back to this hotel.
Anonymous, 16-08-2019
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SS - United Kingdom (Great Britain), 14-08-2019
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Great hospitality and very baby friendly. Great breakfast!!
Nothing
Ann Heskin - Galway - Ireland, 14-08-2019
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Best hotel in the universe and I'm serious
ZERO
JK - Australia, 14-08-2019
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Amazing place to stay. Modern, clean and great facilities. Without a doubt, the best breakfast i have ever had in a hotel. Nikoletta is an absolute gem. Cant wait to return one day.
JS - United States of America, 14-08-2019
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Wonderful and welcoming staff, pristine hotel, marvelous views from the roof terrace, and the best breakfast in Greece. I wouldn't stay anywhere else in Naxos Chora.
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ME - Egypt, 09-08-2019
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Everything
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JG - United Kingdom (Great Britain), 09-08-2019
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This is a lovely comfortable hotel with great views. Excellent breakfast and dinners which can be taken inside or outside. The family who own and run it and their staff are really friendly, helpful and kind.
Nothing
GRG - Australia, 07-08-2019
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All of the above;pick up/drop off at port; excellent breakfast; family owned/run hotel offering outstanding service.
Nothing
Anonymous, 06-08-2019
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The family and staff were so welcoming. We were visiting our very good friends the Sotos.
VICTOR ca stILLO LABRADA - Terrassa 08221 - Spain, 06-08-2019
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Great Hotel, in a fantastic location, and a wonderful staff, that make you feel like at home.
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CR - Ireland, 02-08-2019
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Absolutely everything. We were kindly picked up from the port. Our bags were taken off us and sent directly to the room and we were shown to the sunny terrace overlooking the water and the Portara, where we were given a welcome glass of wine and some pies. Nothing was too much for any of the staff. Everyone was so pleasant. We got recommendations for places to eat and they were booked for us. The breakfast is AMAZING and the afternoon treat left each day was so welcoming. The most relaxing and best stay we've probably ever had on any holiday. We've been talking about it since and we can't wait to go back. I can't possibly recommend Grotta enough - go go go, you will not regret it.
Leaving!! We can't wait to be back.
Cl - France, 02-08-2019
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Cleanliness and friendliness
Nothing special
MP - 31770 - France, 02-08-2019
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Everything ! Staff, meat, place... what else ?
nothing
tm - wednesbury, ws10 9az - United Kingdom (Great Britain), 31-07-2019
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The service, the friendliness of the staff, the wonderful breakfast.
LANG ANNE and CLEMENT - MUNDOLSHEIM - France, 31-07-2019
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This is probably our best hotel experience in Greece ! The hospitality is amazing , the welcome is so warm and friendly ...
and from there a great panoramic seaview with incredible sunsets.
We like everything.
EG - France, Metropolitan, 30-07-2019
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Séjour début juillet 2019. Excellent accueil avec transfert très pro à l'arrivée comme au départ. Le personnel est au petit soin pour vous faire passer le plus agréable des séjour. Les chambres sont très propres, confortables et la literie est excellente. L'hôtel est très bien situé à 5mn à pied du centre ville accessible à pied par un chemin côtier. Nous avion une vue sur mer sur le sunset et la porte d’Apollon. Petite attention (patisserie maison) tous les jours dans la chambre. Une boisson de votre choix est offerte à l'arrivée. Les petits déjeuners sont grandioses avec une grande diversité de produits locaux et faits maison. Nous avons beaucoup voyagé et il est rare d'avoir un si grand choix avec une telle qualité pour ce genre d'établissement. Le spa et l a piscine sont très agréables. La température du jacuzzi reste par contre très élévé 40° et est difficilement réglable. Prêt de serviette et de parasols pour le spa ou pour aller à la plage. Le roof-top propose une vue superbe pour prendre un verre ou dîner face au sunset. Nous avons loué la voiture sur leurs conseils (funcar) et elle a été livrée à notre hôtel sans problème. Véhicule récent très propre. Au départ nous avons laissé les clefs à la réception. Nous les remercions pour leurs conseils avérés sur l'île et leur gentillesse. Si je reviens à Naxos, je retournerai dans cet établissement sans hésitation.
Jacuzzi difficilement réglable. Eau 40° trop chaude.
Ann Heskin - Galway - Ireland, 29-07-2019
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Unbelievable service. This is the best hotel I have ever stayed in for service, staff, comfort, location, friendliness, value for money and BREAKFAST! The breakfast is the best breakfast in the universe!! Unreal.... Also their white wine is so nice we asked if they would ship it to Ireland and the US. I will defiantly be going back. Thanks for everything, Ann
I hated leaving!
Jesus Araguzo Rivera - - Spain, 26-07-2019
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Everything, the staff, the location, how clean it was, the breakfasts, the views. It is a great hotel.
Having a survey like this is also great.
Nothing.
Elena Georgiou - - Cyprus, 26-07-2019
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Excellent staff! So hospitable and friendly! Beautiful and clean rooms!
RS - Seattle WA 98117 - United States of America, 26-07-2019
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The people are great. The location is perfect. Restaurant food is excellent. Looking forward to a return visit.
JL - Ystad - Sweden, 25-07-2019
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Everything and the staff was more then excellent.
Nothing.
GNW - Bangalore - India, 25-07-2019
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Extremely friendly staff.
Excellent customer service.
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Edina Sinanovic - Cape Town 8005 - South Africa, 25-07-2019
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Friendly and helpful personnel, tasty food especially coffee and home made cakes, and the swimming pool.
Cannot think of anything that I did not like
NK - United States of America, 24-07-2019
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Amazing staff made us feel welcome and at home; very clean hotel. Amazing home cooked breakfast. Gorgeous patio with sunset views over Apollo temple. Highly recommended and will return!
Nothing!
DJP - United States of America, 24-07-2019
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Loved absolutely everything! This is an extraordinary hotel! Thank you so much!
Dima Khoury - Beirut - Lebanon, 24-07-2019
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Everything!! It felt like home. It was my second trip to naxos and my second stay at the hotel and I will definitely come back for a third time!
Nothing
ml - victoria 3440 - Australia, 05-07-2019
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Breakfast is an amazing spread of delicious food.
The staff are welcoming and extremely helpful.
We were picked up and driven back to the airport.
There is a beautiful view of the sea and village.
It is a short walk to the township.
Ariadne Burk - - United States of America, 03-07-2019
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The GROTTA Hotel was our home away from home. Nicoletta and Dimitris owners are the most wonderful people in the world. They treat each guest with such love, hospitality, respect, and kindness. Despina, Maria, Marina, and all the staff were just so wonderful!!! I wish I could’ve stayed there forever. The breakfast was delicious, healthy and wholesome. The hotel was very clean, modern and up to date. The most beautiful vacation in Naxos ONLY BECAUSE of the lovely hospitality of THE GROTA FAMILY. Efkaristo Paropoli
Ariadne, Tasoula, Alex and Rob from BOSTON MA. SPIRO WE’RE WAITING FIR YOU AT M. I. T!!!!
John Taylor - Plettenberg Bay - South Africa, 02-07-2019
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The service and staff was overwhelming excellent. Nicoletta and Marine were fantastic but everyone from the guy who fetched us at the ferry port to the girls serving at night were brilliant. Fantastic facilities, we enjoyed the pool, Jacuzzi etc. Excellent breakfast. Location is great with beautiful view. Rooms are very clean and comfortable we loved every minute at Grotta Hotel.
Anonymous, 02-07-2019
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Everyone at Hotel Grotta made us feel welcome and special right from the moment we were picked up at the pier till when we were dropped off at the pier. The welcome “best in the universe” glass of wine and cheese pie on their outdoor patio made us feel like royalty. The breakfasts all were delicious and with so many options. Some days, the cleaning staff left slices of tasty cake in our room. We very much appreciated Nikoletta’s help in arranging our car rental and the detailed suggestions she gave for where to go. Certainly, if I return to Naxos I will stay there again.
Nothing. Everything was wonderful.
TC - Canada, 02-07-2019
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The hosts were warm and welcoming and offered excellent service. Breakfast was excellent.
Room was on the small side with not enough storage room for belongings.
SH - United States of America, 29-06-2019
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The people were the best....so friendly, welcoming, helpful. The location was beautiful and convenient. The rooms were very nice, and spotless, the food was good, the rooms were very reasonably priced. We also really liked Naxos.
Anonymous, 28-06-2019
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mcmw - United Kingdom (Great Britain), 28-06-2019
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The amazing friendliness of the people. The food was delicious and the beds one of the most comfortable I have ever had.
pool lovely but small and semi indoor
Hector longoria - Houston, Tx 77009 - United States of America, 28-06-2019
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Everything but especially the breakfast and people working there.
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Anonymous, 28-06-2019
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Anonymous, 28-06-2019
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Everything was perfect and much was beyond our expectations. For instance, when we arrived at the hotel, we were offered a welcome glass of the “best wine in the universe” with a slice of cheese pie. Everyone is friendly and eager to help with anything you need.
One of my teeth broke just before I arrived so I sent Grotta an email asking if they could book an appointment with a recommended dentist for as soon as possible. They arranged it with an excellent dentist within walking distance and checked with me to make sure I was okay after. Amazing service.
Nothing
ST - Germany, 24-06-2019
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The family atmosphere, the great wine and perfect dinner! Good service in every detail, from begin pick up at the harbour till leaving!
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DA - Hudson, Ohio 44236 - United States of America, 23-06-2019
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Very friendly staff. Clean rooms. Wonderful location. We again really enjoyed our stay (have stayed here before)!!
HvW - Netherlands, 23-06-2019
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Hotel Grotta hebben we geselecteerd op basis van de zeer positieve reviews op diverse sites. Belangrijk voor mij is de aanwezigheid van een lift, omdat ik nu eenmaal erg veel moeite heb met traplopen. Het hotel ligt heel fraai in het lagere deel van de wijk Grotta. De ligging is bijzonder rustig en toch op steenworp afstand van de stad en de haven. Extreem vriendelijke en efficiënte ontvangst en check-in. Eerst een welkomstdrankje en -hapje, daarna naar de kamer. Het hele gebouw verkeert in een extreem fraai onderhouden staat. Onze kamer (50) is ruim genoeg en voorzien van een ruime, zeer comfortabele badkamer met heerlijke inloopdouche. Verder hebben we een fijn, groot balkon met uitzicht over het kastro, Portara en uiteraard de zee. Er is goed internet en voldoende werkruimte voor PC. Veel stopcontacten en dat is heerlijk: pc, fotoapparatuur, navigatie, telefoons: er moet veel worden opgeladen! De kamer beschikt over een heerlijk supergroot bed. Het ontbijt is een verhaal apart: nooit eerder hebben we zoiets meegemaakt: subliem! Steeds weer andere gerechten, warm, koud, hartig, zoet. Alles ook buitengewoon fraai uitgestald. De auto en de fietsten staan op openbaar terrein voor de deur op een doodlopend weggetje. Maar misschien toch het allerbelangrijkste: de heel persoonlijke, vriendelijke, behulpzame staf. De kennismaking met Grotta heeft ons doen besluiten het geplande verblijf in september van 3 nachten op Naxos aanzienlijk te verlengen!
-/-
Gina Veltri - Penticton, BC V2A 8W2 - Canada, 22-06-2019
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Location is wonderful, quiet, scenic, clean, and great hospitality. Location is at the start of the trail from Oia to Fira hike. We highly recommend the Grotta Hotel. We stayed for 3 nights in April and had an excellent experience. Gorgeous view, cute cave room, close walk to town. The other rooms are beautiful and we hope to return some day. Thank you Cristina and Captain John for your kindness and hospitality!
CDM - Fort Lauderdale FL 33316 - United States of America, 21-06-2019
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Grotta Hotel was wonderful. The staff was great. They made us feel like family. The breakfast was unbelievable. So much to choose from. The location was perfect. I look forward to going back sometime soon.
Anonymous, 17-06-2019
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Wonderful!!!
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SD - Australia, 14-06-2019
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Everything nothing to dislike!
The staff were amazing and made you feel so welcome. Big family feel they were all Super informative...
We travelled with our special needs daughter and they could not have been more caring or accepting. Amazing!!
NO COMMENTS for this section 10/10!!!
gleizes - Aspères 30250 - France, 12-06-2019
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un accueil formidable, un sens du service hors du commun et un petit déjeuner exceptionnel
EL - United States of America, 11-06-2019
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Welcoming and friendly staff. Amazing breakfast. Watching the sun set from the veranda. Sparkling clean rooms.
KS - United States of America, 11-06-2019
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We were welcome like family and treated the same throughout our stay. Above and beyond is how we describe our time at Grotta Hotel. Immaculately clean, well designed and managed with lots of little extra’s everyday. Mama’s breakfast feast and the treat waiting for us in our rooms at the end of the day, the smiles and genuine caring about our comfort and stay there while in Naxos exceeded all expectations and exceeded every other hotel we stayed in our travels about Greece!
Nothing
DC - PERTH - Australia, 11-06-2019
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The location, the view, the staff were all fabulous.
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H - France, 11-06-2019
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The team was top. And breakfast super. Please don t change.
CC - SARASOTA - United States of America, 08-06-2019
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Everything was wonderful!! They made you feel like family. Everyone went above and beyond. We even changed our itinerary after staying a few days in Crete to return to Naxos and stay at Grotta Hotel for the remainder of our vacation. The food was fantastic and the location was perfect.
There was nothing to dislike about it.
SB - France, 08-06-2019
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Tres bon hotel, tres bien placé, personel au top, excellent rapport qualité prix
Je recommande sans hésiter
Rien
EKK - Redmond - United States of America, 06-06-2019
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I love the family feel at Hotel Grotta. Nikoletta and all of her staff are so welcoming and accommodating.The breakfast buffet was amazing and delicious. The location is great, just up the hill from the town center and easy to walk. Beautiful view. We will definitely return!
Anonymous, 06-06-2019
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Such friendly and accommodating staff
Nothing
Theresa H Chodan - Saint Charles - United States of America, 06-06-2019
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Everything!! The accommodations, tne breakfast, but.most of all, the friendliness, care and concern of the hotel staff to ensure your stay with them is the best, and it is! 6 Star Service Hotel!
Absolutely nothing! There is nothing that requires improvement.. This hotel has managed to achieve perfection!
Reza Abbasian - McQueeney, Texas, 78123 - United States of America, 06-06-2019
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Everything
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RN - Portland, OR 97219 - United States of America, 06-06-2019
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The cleanliness of the rooms, the fabulous views, the amazing breakfast. But most of all the hospitality is beyond compare, the best we have encountered anywhere else we have ever stayed. The staff truly loves their guests, and love their jobs.
That I couldn’t stay forever!
Anonymous, 06-06-2019
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I loved the hospitality and the friendliness of the staff.
The beds were a bit old and the pillows were awful. It was like sleeping at a grandmother's house.
KH - United States of America, 05-06-2019
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We absolutely LOVED Grotta Hotel. The staff are amazing, warm, helpful and caring. Location is terrific, close to port, but far enough for peace and rest. Breakfast is amazing, so much great food choices.
Pool is indoors. More outside lounging areas are needed.
Anonymous, 05-06-2019
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MM - New Westminster, B.C. - Canada, 05-06-2019
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From our welcome drink and appetizer to our goodbyes, everything was "the best in the universe." We can't say enough about this amazing gem of a hotel.
TK - Germany, 05-06-2019
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Breakfast, Kindness of Nicoletta and Marie
nothing
PUG - Arlington MA 02476 - United States of America, 05-06-2019
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I found the owner and staff to be gracious and welcoming. The location was perfect, just outside the main port with breathtaking views of the sea. Breakfast was outstanding with a wide variety of foods that could accommodate everyone’s preferences. The offerings of vegetable pies were wonderful.
KS - North Tonawanda 14120 - United States of America, 05-06-2019
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The best thing about Grotta is the management and staff. They are kind, personable and make you feel at home. Above and beyond
Nothing
VG - United Kingdom (Great Britain), 05-06-2019
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The very friendly and helpful staff. The lovely view from our sea facing room. The delicious food served at breakfast.
It would have been good to have had more sun bathing/seating areas outside
Anonymous, 05-06-2019
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Our room was not quite ready when we arrived. We were greeted warmly and offered a superb glass of wine and spanakopita while we waited. The breakfast was truly the best buffet ever due to excellence of food and tremendous variety. Staff was warm and helpful. Value for money was exceptional. Could not have been more pleased.
Room was a little small.
Anonymous, 05-06-2019
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No place makes you feel so welcomed. Lots of personal touches. Best breakfast. Very kind people
Nobody in Greece supplies washcloths even tho they offer shower gel. It makes no sense
ph - Richmond CA 94804 - United States of America, 04-06-2019
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The staff was incredibly helpful and friendly, the location is beautiful and the price was very reasonable.
JT - Canada, 04-06-2019
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Everything at Hotel Grotta was fantastic. The staff were incredibly welcoming and helpful. They greeted us with a free glass of wine, and left a full bottle of wine and food for us in our room. The breakfast buffet was outstanding! The beds were so comfortable, the rooms were exceptionally clean, and the spa area is lovely. We would love to come back and stay for longer next time!
MS - Italy, 04-06-2019
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the view, the breakfast, the design
Anonymous, 04-06-2019
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The athmospäre is excellent
MC - Australia, 01-06-2019
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Best staff, wine and cocktails in the universe
CP - SEATTLE - United States of America, 01-06-2019
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Everything. They make you feel like you are family there and take care of every detail of your trip! I will definitely be returning. You dont get to hug levels with any hotel owners here in the states!
Siow Choon Phua - 530943 - Singapore, 01-06-2019
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Everything - from the welcome drink, comprehensive information on check on places of interest and how to go, ever friendly staff always ready to answer any questions and without doubt, one of their best and delicious breakfast spread I’ve ever had in my 58 years of travel.
Not at all.
LL - Belgium, 31-05-2019
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Staff : personnel aux petits soins
Sauna, hammam, jacuzzi, 10 min a pied du centre et de l embarcadaire du ferry, navette gratuite ferry- hôtel
J espère y retourner très vite
Anonymous, 31-05-2019
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kindness of staff, excellent food. Wonderful breakfeast!
Very good white wine
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William Griffith - YORK - United Kingdom (Great Britain), 31-05-2019
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Friendly staff, lovely location with a fine view.
NA - Australia, 25-04-2019
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We stayed two nights at Grotta Hotel in early April and cannot speak highly enough of the hotel and the generous hospitality we were shown by Nicoletta and the team. We were made to feel very welcome right from the start when we were first picked up from the ferry.The breakfast was a standout, truly the ‘best in the universe’! Our room with a view to the sea was very comfortable - watching the setting sun from our balcony was a highlight. The hotel is very well located within easy walking distance to the town and restaurants. We highly recommend Grotta Hotel and we will certainly stay there again if we are lucky enough to visit Naxos in the future.
There is nothing we didn’t like about Grotta Hotel - I wish all hotels were like this!
RT - Singapore, 12-04-2019
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Very friendly staffs, very clean, very good location, service and excellent breakfast!
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Anonymous, 09-04-2019
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David C Fuller - Verona Virginia 24472 - United States of America, 11-11-2018
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Everything was wonderful from the time we were picked up at the ferry terminal to the warm greeting by Nikoletta and Maryna. Great restaurant recommendations and trip planning assistance. The breakfast buffets were outstanding.
There was nothing not to like.
Anonymous, 06-11-2018
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They treated us like family from check-in. We own a family-run small hotel and appreciate the effort that goes into creating this type of experience for guests. Grotta certainly knows how to please!
Christopher Webster - Washington - United States of America, 05-11-2018
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The breakfast was exceptional. I appreciated the range of food offered and the quality of the cooked items. It was hard to resist all of the savory pies and the sweets. The hotel staff were extremely friendly, from the driver who picked me up at the port (and returned me there) to the front desk staff and the cleaning staff. The front desk staff answered all of my questions quickly and fully, contributing very much to the enjoyment of my stay on Naxos. They even gave me the details of a hiking trail at Halkio that took me to some very old churches. They also made recommendations on which interior towns to visit and how to get there by public transportation. When the television in my room did not work, they got it repaired promptly. The pool and hot tub were added benefits that I really enjoyed.
I would have preferred to be put in a room with a seaside view (which I paid for) on the second floor. I was not aware when I made my reservation that my room would be on the first floor.
SW - Croton on Hudson, NY 10520 - United States of America, 05-11-2018
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1) The warmth of the owners, very high level of personal attention
2) The high quality of everything at the hotel in the room and throughout the building
3) Quality and extent of the sumptuous breakfast every day.
4) Unexpected extras such as a welcome drink and homemade cake left in the room every day.
5) Location and view. Away from "downtown" but only a short walk away.
Anonymous, 05-11-2018
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Breakfast, pool, hot tub, clean and spacious room.
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DS - United States of America, 05-11-2018
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Great hotel and an amazing breakfast. I don't know why anyone would stay anywhere else on Naxos. Great staff. Great Value.
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gdg - 32174 - United States of America, 05-11-2018
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Everything about Grotta Hotel is loved. The hosts, "momma" and "papa", are two of the nicest people you'll ever meet and backed by an equally wonderful staff. The breakfast there is legendary and will want to have you jump into the kitchen to learn all the dishes. Great rooms with great views of the sea. An indoor pool with fun features and a whirlpool, sauna as well. Beautiful patio and rooftop garden to relax.
That's easy...having to leave and come home!!!!
Anonymous, 05-11-2018
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There is nothing to not like about this hotel.
DB - Co.Kerry, V92C99T - Ireland, 25-10-2018
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Staff were fantastic
Food was excellent
Drinks were excellent
Athmosphere was superb
Location excellent
Value excellent
It is very seldom that one cannot offer a single issue that would serve to improve a Hotel experience. The management and staff of this hotel obviously think Long and hard of everything to provide the ideal experience
SL - St. Gallen - Switzerland, 24-10-2018
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The staff was so friendly, they treated you as you were an old friend. The breakfast was amazing and the room nicely furnished.
The jacuzzi in the Spa was too hot, about 40 degrees Celsius, it shouldn't be hotter than 36. It also smelled not very good.
Le Gallo - 56100 - France, 23-10-2018
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Accueil fabuleux, petit déjeuner extraordinaire et vue magnifique
Anonymous, 20-10-2018
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We enjoyed the personal, family- centered service approach by all the staff. Special touches like a welcoming drink and snack were appreciated. The breakfast buffet was amazing. The food was homemade and delicious. The hotel was clean and modern.
BR - Australia, 19-10-2018
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Fantastic service. Fantastic facilities! Breakfast was amazing!! The variety of home cooked food on offer was astonishing! I would definitely stay there again!
Note! It was 5 stars
CY - France, 19-10-2018
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Sea view
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AK - United States of America, 19-10-2018
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The hotel is beautiful. The location is perfect. The staff is magnificent.. and then there's the breakfast. The most delicious, largest, most fabulous breakfast every morning!
YD - - United Kingdom (Great Britain), 19-10-2018
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Always very welcoming and such a good atomosphere. Staying in the hotel is one of the reasons for us to visit Naxos and this was our 4th visit. Look forward to next one.
Anonymous, 19-10-2018
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The breakfasts were fabulous! There was an amazing spread of quiches, fruits, cakes, etc. put out every morning. Each day different options were offered. And each morning the staff took joy in preparing a special dish for my husband who is lactose intolerant.
The staff are very friendly and helpful!
The hot tub was very nice.
Anonymous, 17-10-2018
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Truly great hotel with amazing service and the best ever breakfast
NM - Canada, 14-10-2018
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Perfect stay in a beautiful island with attentive host Nicoletta.
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Steven Gevercer - Sacramento - United States of America, 14-10-2018
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This is a family run hotel. The staff are unbelievably kind and helpful. The breakfast homemade was the best ever! I can’t say enough wonderful comments. The best hotel ever!!!
I loved everything
d - - France, 14-10-2018
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Everething was perfect!!! Thankd
JB - SAINT MAUR DES FOSSES - France, 14-10-2018
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We really enjoyed our stay in Grotta Hotel. Staff is really focused on helping customers at all times, and really friendly, whatever their position in the organization.
View from the hotel is amazing.
And, last but not least, breakfast is exceptional.
Thank you.
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MO - United Kingdom (Great Britain), 12-10-2018
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Staff were excellent and gave informed guidance about recommendations of what to visit and see. Food was wonderful and freshly made . Views were excellent.
I thoroughly good hotel , one that I would not hesitate to recoomend.
Some might say that it was located a little bit out of town up a hill. I would say that this allowed excellent views and more peaceful surroundings .
AZ - Foothills T0L1W2 - Canada, 12-10-2018
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We loved the location, style and cleanliness as well as the amazing breakfast and local tips from Marios the owner!
We loved it all!
PD - France, 12-10-2018
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Kindness,view, breakfast, sauna, gamma, swimming pool
Les chambres au raz de chaussée côté extérieur ont peu de fenêtre, les autres très bien
Anonymous, 12-10-2018
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