The welcome, the whole team, the famous breakfasts, the Spa area, the view, location, the dedication to clients (to rent a car among others ). We WILL come back (off season of course)

The helpfull and kind staff, the gorgous breakfast and the nice place.

Excellent service, sparkly cleaned, nice SPA services.

Nicoletta was extremely kind and welcoming as was all the staff. We felt right at home, we told them it was our honeymoon and they greeted us with a wine and homemade snack. The breakfast spread was absolutely incredible and everything was delicious! We ate dinner there one night as well and the food was amazing. It is a quick ten minute walk to the city center and the views from our room were gorgeous, right over the water and the doorway. We were able to watch the sunsets from our balcony. We highly highly recommend!

The staff is really kind ! The glass of wine for welcome was perfect. Thanks for all

Friendly staff, location, cleanliness of the rooms/hotel, facilities - bed was very comfortable and huge. Great breakfast included in the cost of a night's stay. We stayed for dinner one night and the food and service was excellent. We were very well looked after during our 3 night stay.

The hospitality is warm and the breakfast is simply amazing.

Service before and after arrival, powered by exceptional staff. Special mention to Marine on Reception for her positive energy; but also to the whole staff team, who were all friendly without exception.

Staff is so nice and foreseeing!

The people were so friendly and the location was wonderful.

The staff are unbelievable - incredibly welcoming.

We saw the reviews and booked Grotta Hotel, thinking there’s no way a hotel can be this perfect. We started following them on Instagram, and we drooled over the breakfast photos for weeks in anticipation. It did not disappoint, and the hotel actually exceeded our high expectations. The positive attitudes and spectacular hospitality of the staff were greatly appreciated. Marine, Penny, and Sofia were especially fabulous, kind, and helpful. The stay included pick up and drop off to the ferry and airport, and that made arrival and departure very easy. The hotel was spotless and well-appointed. It’s nice to have to sea view from the balcony, but don’t worry if a sea view room is not available to book. You will be enjoying the spectacular view every morning at breakfast as the waves crash against the rocks near Apollo’s door. We visited during October, near the end of the season. There was quite a bit of wind, but the breakfast/dining area shields you from it so you can enjoy the views in peace while drinking their homemade wine, some say the best in the universe. And the breakfast…Mama‘s breakfast. A mix of the most delicious savory dishes and sweet. The espresso machine yields as many cappuccinos as you can handle with the touch of a button. A nice, tasty treat also magically showed up in the room every afternoon. Dinner is available at the hotel if you want a cozy night in and don’t want to do the short walk to town. We were pleasantly surprised with the occasional complimentary little dessert, including homemade ice cream and other deliciousness. The indoor spa area was available to reserve for 30 minutes at a time (more if no one has reserved after you). It was very private and cozy. It consisted of a very warm plunge pool, a hot jacuzzi, a steam room, and a toasty sauna. Other highlights of the stay in Naxos included a cooking class with Anna at Basiliko Tavern near a little village. Don’t worry if google says the tavern is closed - just send her an email to coordinate. The meal we made with vegetables picked from the garden was delicious. We opted not to rent a car and just took a taxi there for 25 euro each way. The hotel staff were kind to coordinate the taxi for us. Hotel Grotta - Highly recommend.

What an amazing hotel! They take such great care of you at Grotta and they do so with a personal touch. Also, the best breakfast I have ever had at a hotel. The variety and quality of the homemade food made breakfast a delight. The value for your money is incredible. I cannot say enough good things about Hotel Grotta.

Such a warm welcome, very friendly helpful staff. Lovely room with beautiful shower. Excellent food.

The team there cant do enough. The breakfast has to be seen to be believed. Their own wine was great, good value too. The port pick up was very welcome.

Great location, lovely pool and bar.

La situation, le petit-déjeuner et surtout la gentillesse et le professionnalisme de l’équipe. Et le roof top au coucher du soleil.

Everything, the beds. the breakfast, the rooms, the public areas - but the staff make you feel so welcome, they are so warm, yet light and playful. It is a joy. If I had the money I would live at Hotel Grotta!

I loved the staff, the excellent food, the view was stunning. The room was very comfortable along with a nice bathroom as well. The best place to stay on the island.

The hotel has a stunning view, convenient location and exceptional service

Everyone there was so friendly and helpful! Breakfast was incredible. Great location with beautiful views.

They welcome you and treat you like family the breakfast that is served everyday is amazing. Freshly cooked with local dishes. The rooms are beautiful. The location is awesome I can’t say enough great things about all the staff. Upon arrival until you leave they pamper you and take care of everything

Staff was wonderful and so welcoming, mamas breakfast was amazing. Location was perfect.

We instantly felt welcomed and at home with the staff. It became clear right away they had immense pride and knowledge of their island. Based on our interests, because we had a rental car, they eagerly assisted us with a plan to tour the island. They helped us map out the best routes so we didn’t miss a thing. We were always greeted with a friendly smile and the welcome drink and snack were a wonderful touch. The variety at breakfast could not be beat anywhere. We stayed at 3 different hotels during our vacation to Greece. They all 3 were good but what raised this one above the others was the unexpected personal touch that made it more special than any other.

Tout est parfait.

We came for the view. We stayed for the view. We will return for the staff. One of our favorite hotels in the world, and perhaps the Number One. The unbelievable breakfast buffets are only surpassed by the welcoming efficiency of the staff. Truly unparalleled.

It was such an amazing experience. One of my best while traveling through Greece. The breakfast and the passion of the people. You arrived as a guest and leave as family. Thank you to all of you Lots of love

Staff

The people were so friendly and welcoming. It was very clean and a great location.

We absolutely loved our stay at the Grotta Hotel. The staff were warm and welcoming, the rooms were clean and comfortable and the massive breakfast buffet was delicious. The hotel is located conveniently near the town and the port. The staff could not have been more helpful and they went out of their way to make our stay memorable. We highly recommend the Grotta Hotel!

Exceptional welcome and staff couldn’t be more helpful

Everything about Grotta is amazing. Nikoletta and her staff go out of their way to make sure you have the best stay possible. Nothing is too much trouble for them. The hotel is spotlessly clean. The breakfast is outstanding. Everything is freshly made and is a real feast! We had a sea view room with views over the Portara of Naxos and enjoyed spectacular sunsets. Easy walk to the port and old town. Would highly recommend Grotta for a Naxos holiday.

The staff were incredibly friendly & helpful. Special recognition to Nicholetta, Sophia, Marina, Roxanne & Penny. Breakfasts were fabulous. The hotel was well maintained and housekeeping excellent. The view from the hotel's terrace was stunning!

Όλα ήταν εξαιρετικά. Σίγουρα θα επιστρέψουμε!

All the staff are very helpful and friendly. The hotel is spotless.

The amazing welcome from staff.

Hotel Grotta is the best hotel in the world. The location, the breakfast, the comfort of the bed, the cleanliness, all wonderful but it's the people who work there who make this little 2 star hotel so very special. It's my favourite place away from home; a very special gem.

All Staff were excellent and very friendly to name a few who we spoke to most - Nicoletta, Maureen, Penny & Sophia. Food was perfect always. Rooms were very clean

Everything from the warm welcome & drink , until i was warmly, & efficiently checked out. Grotta might not be the cheapest on Naxos, but got to be easily the best. Rooms are clean, comfortable spacious, & quiet. The buffet breakfast( included in the room price) surely has everything you would want. My second stay & i hope to return.

The staff were all family and were the nicest staff ever. The breakfast was beyond incredible. The view was unbelievable. They made our stay unforgettable.

One of the best views in all Cycladic islands. Overseeing Portara , Breakfast is another high pint , including very good lovey made , pies , omelette s and tour delicatessen. Only one thing is missing and that’s Fresh orange juice . Comparing it with Similar hotels I’m fira Santorini , Grotta definitely have advantage . It’s not caldera view but it’s Portara view and it’s very good .

Das Personal, die Sauberkeit und die Lage

So much love for this hotel and all the staff. As soon as you arrive it feels like being greeted as family. We stayed here for a week early September and most evenings we chose to come back early as we enjoyed the company of Peni and Sophia. We really felt that they couldn't do enough for you and went out of their way to ensure you had the best experience. They were also great fun to be around. Nikoletta has created something very speciial here....you are in on the secret that everything is 'the best' and actually it truly is and how can you argue when you are greeted each day by the warmth and hospitality of the lovely Marine and the hotel's incredible breakfasts. When we left we went for a short stay on another island, the place we stayed at was very nice but not a patch on the service we received from Grotta, the kindness and attention, the gifts left in our room every afternoon which made you feel like you matterred and that you are not just 'another guest'. I know what I prefer! I noticed how they welcomed their returned guests again like old friends. I imagine we will return to our Grotta family again.

Everything was just perfect, from the location, facility, staff and wonderful breakfast. The ladies at the front desk were so warm and helpful, always with a smile.

Friendly staff, beautiful hotel, excellent location, best breakfast ever and felt like home. Just brilliant and cannot recommend enough.

The generous hosts, mama’s breakfast, the room and balcony with a view, the proximity to town, the pool, sauna & whirlpool.

This is perhaps the friendliest hotel staff we have ever met. The hotel itself is a modest size, close to town, immaculately clean, and the included breakfast is like no other - the array of selections - made by the staff - is almost overwhelming. Views of the sea and town below are spectacular.

Words cannot adequately describe our stay at Grotta Hotel. Everything was absolutely perfect! In all my years of travelling, I have never met such a hospitable staff. Nicolette, Marine, Sofia and Penny feel like family. They were so thoughtful and kind. Our room was lovely and the breakfast was AMAZING!! I honestly cannot recommend Grotta Hotel highly enough.

Everyone so friendly and helpful

Fantastic Staff bountiful breakfast choice was amazing

Everything!!! The rooms, the views, the location, the breakfast, the people. Excellent !

Location to town. Bus to rest of naxos near by. Ferry pickup by hotel. Delicious breakfast. Cheerful and friendly staff Book a room with water view. Amazing value compared to santorini or mykonos.

The reception and hospitality of Grotta personnel is the best we have ever experienced. Absolutely charming place, that is neat, clean and cared for. A breakfast display I will never forget. Will be back 100%

Everything! Rooms, food and overall the exquisite team

Excellent service, very clean and comfortable

The staff makes you feel like family. They go above and beyond to make sure that you are accommodated. Our ferry was cancelled and we had to stay an extra night and Hotel Grotta went out of their way to follow up on the ferry for us and make sure we had a place to stay that night. The breakfast is so delicious and worth the stay by itself.

Absolutely amazing staff that really put a great personal touch on our stay. Could really tell it was a family-owned hotel who truly love what they do!

Staff and Service

Such a peaceful location. Lovely pool with a lovely view. Rooms are beautiful and cleaned exceptionally well. Kostas provided invaluable information on where to go and visit/ eat. All staff brilliant.

La gentillesse et la proactivité du personnel. Un succulent petit dejeuner. Un vue magnifique sur la mer. Un lit très confortable.

Many things : - brand new hotel, well located with a nice view and at 5 mn from the town - a tremendous breakfast - the staff is very kind - roof garden and sauna/ jacuzzi downstairs offer you unwinding time.

Everything

The people, facilities, location were EXCELLENT!!

Η τοποθεσία, η καθαριότητα, το πρωϊνό και η συμπεριφορά του προσωπικού.

Everything; You were amazing. You are a CLASS ACT; Wonderful People. The Hotel has now become the best Hotel I have ever been in my Life, and I have been fortunate enough to have been at many Hotels in many places in this wonderful earth! I miss you all!!

Good hotel

The availability and the kindness of the staff The position close to the center

Home made food and kindness of the staff

The staff,the lotion

Everything was top notch - friendly + helpful staff, gorgeous views, immaculately clean, great food. Highly recommend!

Friendliest staff, amazing breakfast

Top notch service

The hospitality was excellent!! It was extremely clean.

The hotel's location is perfect for moving around by foot in Naxos chora. The room was always very clean, the hotel staff always very friendly and helpful. Last but not least the breakfast was perfect! A great variety and very very tasteful!! Me and my family had a great stay at Grotta hotel and we strongly recommend it.

Vers good familial hotel. Excellent situation with seaview. The Best breakfast of Greece. Service on the top. I really recommend this hotel

Everything was perfect, excellent hospitality, amazing view, excellent location, very clean and the staff are just wonderful.. highly recommended

The staff is extraordinarily friendly and warm and helpful. You really do feel like family. The location--on the cliffs above the town--is terrific. Oh, and the breakfasts are just out of this world--enormous selection and excellent quality.

Let me describe a dream: This was by far the best hotel on my Cyclades tour. Walking distance from the harbour (10 min. - but they pick you up for free on arrival), above Naxos in an exposed position and direct view of the sea, the Chora and the "Portara". The owner, Nicoletta, greets you with a warm "Hello, hello and welcome". The friendly and familiar hospitality is "given" to you by her and her charming team throughout your stay! The welcome drink, the excellent wine from the hotel's own production, takes you into relaxation mode from the first minute with a view of the rushing surf from the spacious terrace. My room, a double room with balcony and sea view, was superbly equipped - modern bathroom with rain shower, 1A*** bed mattresses, flatscreen TV, safe and a pleasant interior. There is only one thing to say about the breakfast: AMAZING! You can't even expect something like this in a luxury hotel. When the cocktail bar opens in the evening, you will be thrilled by the creative drinks with local colour and enjoy the view of the illuminated "Portara". If you fancy a pool and sauna: Everything is available! I can't remember ever writing such a hotel review ;-) Very simple: folks, go there and enjoy it!!!! Dear Nicoletta & Team - I would like to thank you from the bottom of my heart for everything and you now have a problem: I WILL BE BACK SOON !!!!!!!! Huggs & Kisses OLI

Sophia was incredible. Every staff member we encountered made us feel welcomed and went above and beyond to ensure our stay was perfect. It's in a perfect location, is very clean and comfortable. They picked us up from the port for free, allowed us to use their pool and spa facilities and gave us a free welcome drink. I highly recommend everyone stay here, it is worth it!

Everything! We loved this hotel! Kind and helpful staff and amazing facilities! Spotlessly clean, wonderful breakfast and amazing views!

An example that chain hotels should take note of. Very well run, all of the facilities we needed and more.

spectacular breakfast buffet. The BEST!

Incredible service, incredible people, incredible food, great recommendations everything super nice and comfortable. We will be back!

Brilliant hotel! The staff were so welcoming & friendly. Loved the own wine and pies! The buffet breakfast was the best hotel breakfast I think I have ever seen. Our room was spotless & new, and the spa area was a really nice extra. Can't recommend this hotel highly enough.

Wonderful place with a nice view. Very friendly welcome. Excellent value for money. Pool (with no view) but well appreciated. Very good location in Naxos. A little away from Naxos, in the hills with a beautiful view and the village of Naxos within walking distance. PERFECT. The + : the fantastic breakfast, the view, the welcome, the location.

This place is an absolute jewel (gem). From food to wine to friendly conversations, this place has it all. We hope to be back!

The absolute BEST hotel in Naxos! Great staff, exquisite rooms, beautiful views, incredible food, wonderful spa, and perfect location. It is heaven on earth!

Everything was perfect and the staff were so helpful. A wonderful stay.

Breakfast, view , staff, location.

Wonderful location, food and service. We were welcomed as family and well taken care of during our visit. Fantastic breakfast and view to enjoy it. Cannot wait to visit again!

Molto ben organizzati

I have been here 3 times now and it is my favorite place of all. I love the rooms, the pool, the amazing food but mostly I love the staff. Everyone went above and beyond to make our stay magical. One day I would like to come back and stay 2 or 3 weeks.

Everything but specially its people. Best hotel in the Universe!

All of it! Nicolletta, Dimitri and their staff are the best. So pleased to visit again under their hospitality.

We were so welcome - everyone went out of their way to make sure we were happy, and we were!

The people, the food, the location and the rooms. It is the only place we have returned because of the people that make Hotel Grotta what it is.

Friendly staff, great location, comfortable rooms

Simply said, you are treated like family. The hotel is a family run business with warm caring staff. Thoughtful touches abounded. Great room, breakfast and help with reservations and suggestions. I wrote for them on Trip Advisor too. Fantastic place to stay.

Essentially everything. The entire staff was courteous, delightful and always helpful. Breakfast was amazing and delicious. Easy walk into town. Everything was always spotless. And "the best wine in the universe"! Wonderful views from the dining room patio.

Staff, good service, excellent breakfast and good coffee.

We absolutely loved our stay at Grotta Hotel. All the staff were absolutely fantastic, always friendly, always available and incredibly helpful and knowledgable. They were particularly kind to our little girl which helped make it a magical experience. It's a lovely location, spotlessly clean with lots of extra surprises which made the stay very special indeed. I would wholeheartedly recommend and can't wait to stay again.

Very warm hosts, excellent service from Nicolette and her team. The morning breakfast service is outstanding. Great location overlooking the harbor at Naxos Hora and walking distance to town.

The staff was AMAZING, friendly, helpful and just plain wonderful. The breakfast was fantastic, abundant, delicious, nutritious and beautiful. The view is breathtaking. The pool and hot tub were so relaxing, and the room was perfectly clean and well appointed.

Fantastic staff!

The service here is excellent. Everyone remembers you and is always ready with suggestions of what to do or advice about a good restaurant nearby. The rooms are very nice. Thoroughly clean and have everything you need for your holiday.

The staff and the location - just lovely!

Amazing hotel, location and staff. Not sure how it could be any better. Everyone so extremely friendly and helpful going above and beyond. The room, extra special touches always thought of and hospitality were so appreciated. Thank you to all for a great stay on your beautiful island!

Our favourite hotel stay during our two weeks in Greece. The staff were lovely and so generous. They even sent a car to pick us up from our late night ferry and stayed open to welcome us. The room was very comfortable and the breakfast was phenomenal. The view from the breakfast room patio might have ben the best on the island.

Primarily, the people. The staff were absolutely wonderful. They treated us as if we were their long lost relatives. We received a complimentary bottle of, as they said, "the best white wine in the universe." The breakfast was amazing and delicious. In all our travels to Europe, we've never been offered such a selection. And they were very helpful in finding directions and places to visit on the island. Just a marvelous hotel because of the staff.

The welcoming attitude

Fantastic service and the very best breakfast buffet I’ve ever had

Nicoletta and her Team are really wonderful! The breakfast is the best in universe.

The property is well-designed, stylish and elegantly maintained with an outstanding location. The hotel has a stunning view of the sea, the old town (Chora), and the Temple of Apollo. Breakfast is an absolute delight with a fantastic selection of food and baked delicacies. It is without a doubt the best breakfast anywhere on the island or the Cyclades for that matter. Pride of ownership and execution is palpable at the Grotto Hotel. Staff is very attentive to guest needs and work tirelessly to enhance your stay. Facilities are excellent. I give the Grotto Hotel my highest recommendation. I enjoyed the owner, her dedicated staff, and delighted staying there.

The staff was so welcoming and made you feel like you were a valued guest in their home. Their suggestions on what to see and do was also very helpful. On top of that, the complimentary breakfast was spectacular with a beautiful view to go with it! The rooms were spacious and well appointed with private patio, table and chairs. Drying racks also appeared magically as needed.

The place is beautiful and so are the people . They were so nice and we loved everything about it.

Location, staff, breakfast, clean and comfortable room.

L'accueil chaleureux et les conseils avisés de Marina et de ses collègues. Les somptueux petits déjeuners avec des produits faits maison. Une grande chambre très confortable avec une vue imprenable sur Chora et la mer. Une propreté exemplaire et méticuleuse Cet hôtel est exceptionnel. Bravo !

Everything

Very friendly, welcoming, went above and beyond!

The hospitality we received at Grotta was wonderful. I can't compare this is to any other experience. They're the best, and I can see why they receive great reviews from other guests. The other highlights are great breakfast, very modern and comfortable interiors, and sauna/jacuzzi.

Hospitality. Right up there with Ritz level service.

EVERYTHING. They have the most thoughtful and caring staff of any place we have ever stayed.

un superbe accueil un super hôtel avec des belles prestations. excellent petit-déjeuner espace piscine jacuzzi très agréable literie excellente le personnel qui est fabuleux

The staff was so kind and interested in our stay. It was like visiting your best friends. Everyone was helpful with ideas and recommendations and they made our stay very relaxing. The room was great with a terrific balcony and unobstructed view of the sea and Naxos Town. You can’t get a better breakfast anywhere. A fantastic value!

The staff was amazing they even got me a free transfer from the ferry and back. The two ladies at the te emotion were so kind, helpful and just over all excellent. I just wish I could have spent more time at the island. The facilities were supreme and i was even welcome with some wine and cheese pie. Over all I highly recommend this Hotel, and my highest marks for the staff who’s were just plain amazing.

Un grand merci à toute l'équipe de l'Hôtel : pour le logement, l'intégration des contraintes COVID pour la partie piscine et spa, pour le petit déjeuner maison "the best of the univers" , pour les services (location voiture, les transfert, ...) les conseils pour visiter l'île de Naxos, Séjour INOUBLIABLE, nous reviendrons !

Amazing and helpful staff Great Breakfast Beautiful room and view

Amazing breakfast buffet Homemade products Friendly staff Very clean and comfortable

Service was fantastic from start to finish. Any requests are taken care of to the best of their ability. The breakfast is amazing!

The atmosphere and staff were SUPERB! Loved the decor and the spa area. The breakfast deserves a special mention, it was absolutely exceptional. The homemade pies and pastries were amazing. This is a special little corner of Naxos one should not miss!

- welcome and efficiency of the staff - Breakfast: large buffet with variety of homemade cooking - Location closed to port and old city - Swimming pool and SPA in the hotel

Hotel Grotta had wonderful views of the Acropolis, the beautiful church courtyard, it was convenient to shopping and restaurants, and was in walking distance to everything. The restaurant upstairs served us an exquisite 6 course meal as we starred at the lite up Acropolis. The staff in the restaurant and at the front desk could not have been more helpful during our stay. We tried to stay here on our return from Santorini but it was full.

The hotel is amazing , great location, fantastic staff and the breakfast buffet is to die for.

We stayed twice in one holiday at the hotel, because we enjoyed it so much to be there. The atmosphere is very warm and welcoming, the staff is always friendly and cheerful and cared immediately about everything we asked for. The rooms are very nice, comfortable and well equipped. The breakfast is great and definitely the best we ever had in a hotel. (Probably the best of the universe, Nicoletta! :0)) We also liked that the hotel is located nearby, but not directly in the center of Naxos town. It is much more quit there and you can enjoy stunning views over the bay and watch the sunset from the rooftop of the hotel. We experienced Hotel Grotta as an oasis of wellbeing and are looking forward to stay there again!

Excellent staff. Wonderfull breakfast. Exceptionnel bien.

“Unforgettable family hospitality. Wonderful location & food. Gluten/Celiac safe!” This wonderful, family run hotel has been my best Naxos memory since 2017. Such a warm greeting & thoughtful/caring attention each trip. Like meeting old friends & new family, even from my first visit. Nice, spotlessly clean rooms. Pretty garden view & shower I’d like to take home! Complimentary, prompt & friendly airport/port transport both directions. The location is on a breathtaking hilltop with view of the Unfinished Temple of Apollo, aegean sea & scenic path leading to the town. Spectacular roof view & stunning postcard-window view from the dining/breakfast room. Beautiful, peaceful & quiet. Gluten/dairy issues? I have a severe gluten allergy +dairy, which they understood perfectly from their own family. Their breakfasts & dinners were wonderful, with complete trust re. my allergies. And…their family-made white wine is sooo good! I love Grotta Hotel! & look forward to my next visit. I would whole heartedly recommend to everyone.

The staff are efficient, friendly and care about what they do, which makes for a very pleasant stay.

Tout est appréciable dans cet hôtel: l'accueil très chaleureux, les chambres spacieuses et impeccables, l'espace spa, les petits déjeuners aussi bons que généreux. Nous sommes ravis de notre séjour si bien que nous l'avons prolongé. Tous ces services pour un prix très raisonnable.

The hospitality and the view

ΤΟ ΠΡΩΙΝΟ ΗΤΑΝ ΕΞΑΙΡΕΤΙΚΟ ΚΑΘΩΣ ΚΑΙ ΤΟ ΠΡΟΣΩΠΙΚΟ ΠΑΡΑ ΠΟΛΥ ΕΥΓΕΝΙΚΟ ΚΑΙ ΠΟΛΥ ΦΙΛΟΞΕΝΟ..

The best staff (fantastic, dynanmic, professional) the room... don't hesitate to book the see view the breakfast, homemade, local and succulent

super nettes Personal. schönes Zimmer mit fantastischer Aussicht Tolles Frühstück wir haben uns einfach total wohlgefühlt

Tout était parfait, les petites attentions en arrivant (un aperif avec un verre de vin), l'accès à la piscine, les petits déjeuners, la bouteille de vin offerte, les gâteaux tous les jours dans la chambre, tout le personnel était très très agréable

Location , decor, service

The staff: all wonderful, especially Nicoletta and Marine. The complimentary transfers to and from the airport. The welcoming glass of wine and delicious nibbles.

helpful staff, great breakfast, great value

staff

Beginning with being picked up at the ferry port to being served mezes and wine while waiting for our room, Nikoletta and Marine were there every step of the way. To ensuring that our breakfast was top notch, to having snacks in our room every day and ensuring that we had plenty of gluten free options for our dietary restrictions. They were instrumental in guiding us on what to see on the island to ensure we got the most from our stay. Due to weather, our ferry to our next island was cancelled and without hesitation, we were able to stay in our same room for an extra night. Ending with help rebook our next ferry and hotel and driving us to the ferry port. It was an extremely pleasant stay and we cannot say enough about the kindness and professionalism of the entire staff at Grotta. Nikoletta and Marine, will definitely see you again.

I liked the staff very much, all of them were very pleasant and helpful. I would especially like to commend Nikoletta and Marine for their outstanding service and cheerful personalities. I also really liked my room (spacious and great view), the artwork displayed throughout the hotel, the location, and especially the delicious and abundant breakfast!

The people. They live what they do, and it shows.

Everything 30mn

The heartwarming staff and their friendliness. Use of the sauna , steam room and jacuzzi every night was also a huge plus. Room decor was very thought out. Plenty of plugs for devices on both sides of bed. Reading light was perfect. Having a refrigerator was nice and the hotel even left treats in our room. Welcome drink was also very much appreciated after a long ferry ride. This hotel was awesome!!

Very good hotel. Very good staf... Very good breakfast. Welcome drinks... The views of the sea...

The service and hospitality was outstanding. We were treated like family by all the staff. The breakfast was so plentiful and delicious and the location was great, as we could walk to the old town. Beautiful view from our balcony!

Staff are so awesome! It's the best hotel in the universe, you know

Loved the breakfast, friendly staff and lovely atmosphere.

Small, personal feeling. You could tell that the staff cared

The staff are friendly and helpful. The hotel is very nice and clean. They offer free breakfast.

The staff, location, breakfast were all phenomenal! We cannot wait to come back.

Everything....but especially the service!

Super friendly and welcoming staff - Amazing!

Everything (almost)

Breakfast is excellent, with a great choice. Staff is very efficient and always ready to answer or to help. Nice view on Naxos (for rooms with sea view).

The staff was incredibly pleasant and helpful. The home cooked breakfast was out of this world! Excellent value, an easy walk downtown but in a quiet area above the sea.

Everything about the hotel and hospitality received is amazing - the breakfast is incredible, and the rooms are spotless. The location of the hotel is probably the best on the island. On a cliff overlooking the Aegean.

Kindness of the staff Amazing breakfast Great localisation Comfy beds

Rooms very nice and clean, the service very good and breakfast is very delicious!

Nice breakfast, friendly staff

An amazing hotel. Very friendly staff provided excellent service throughout. The room was very clean and comfortable. Location was convenient with a great view from the restaurant. The best part is the breakfast - worth a stay here for breakfast alone!

Kindness of the staff, comfort of the room, location

- family atmosphere with great hospitality - large breakfest buffet mainly homemade and with local delicious greek products - well located - close to the city center and the port.

Fab breakfast, wonderfully kind and attentive service